Loom Desktop App Not Launching on Your PC If this does not solve the problem, you should reset your computer and reinstall the Loom application. ![]() Once you find the camera, microphone, and screen recording options, you can make sure that Loom is on the list of allowed apps. If you are running Loom on a Mac, try opening your computer’s system preferences and find the security and privacy options. You can also check your camera or microphone settings to see if anything has been accidentally turned off. One of the easiest ways is to run a diagnostic program on your computer to determine if there are any problems with your integrated device. The first thing to do is to check whether the problem is with Loom or your computer itself. You may also encounter the “Loom desktop app not recording audio” issue. If you encounter an “encoding error” while transferring or saving to a video record, the problem is usually caused by a firewall application. If the recorder cannot start capturing, you may need to modify the recording properties in Windows before you can enable capturing the computer screen. The next issue with the Loom desktop application is that the Loom desktop app not recording. You can also try to restart the application or your PC to fix the issue. You need to check the Internet connection. This may be due to a poor connection between the system and the Internet and unable to connect to the Loom server. The first problem is the Loom desktop app not signing in. ![]() This part is about the Loom desktop app not working issue. In the next section, we will discuss how to fix the issue. Sometimes, when you use the Loom desktop app or Loom chrome extension, you may encounter the Loom app not working issue. Step 4: Now, you can click the Start Recording button to record your screen. There are some options and you can choose to turn on or off them. Step 3: Next, you can click Show Advanced options. You can choose Screen and camera, or Screen only or Cam only Then, you can decide what to capture in your recording. Step 2: You can choose Full Desktop or Current Tab. A window pops up and you need to click Add extension. Then, click the Add to Chrome to add it as an extension. Step 1: Go to Chrome web store and search for Loom for Chrome. The following is how to start with Loom Chrome Extention. Step 6: Now, click Start recording to record your screen. Besides, you can choose the recording resolution – 360p, 480p, 720p, etc. Step 5: Then, you can change the recording settings such as turning on or turning off the camera and microphone. There are 3 options – Full screen, Windows, Custom size. Step 4: Then, you can choose the recording area. ![]() You can choose Screen and camera, or Screen only or Cam only. Step 3: Click the Video tab, and you can decide what to capture in your recording. Step 2: Enter its main interface and you can be ready to record your screen. Step 1: Download the Loom desktop app from its official website and install it on your computer. Here is how to use the Loom desktop app with detailed steps: Then, let’s see how to use Loom desktop app and Loom chrome extension. Some are only available when recording with the Loom desktop app. Please keep in mind the Loom Chrome extension will not have all the Loom Education, Business, and Enterprise recording features.
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